Absolutely great experience. I purchased plantation shutters for my whole house and it made a huge difference in the finished decorators look for our home. Worth every penny! Pete was fantastic and got every window measured perfect. The stutters are high quality and flawless. I highly recommend Starwood Distributors. Read Less
Starwood is definitely a 5 STAR company! Can’t say enough positive things about their customer service and attention to detail. I don’t like a sales pitch or being pressured to buy something I didn’t need or want and I never felt that with anyone at Starwood. They were very fair and straightforward with the pricing. Because I needed all my windows replaced, They worked with me to break up my order in affordable chunks. The installation process was great and Hugo and team were incredibly clean. They covered all my furniture to protect it and cleaned up any mess made taking out the old windows. I will be purchasing from Starwood again, definitely recommend this company for quality and affordable windows. Read Less
Company reps were professional but we did have issues with the 12 plantation shutters. They forgot to put our install date on their calendar even though they suggested the date and we confirmed it. We rescheduled for another day 2-4pm but they didn’t show up until 6pm. The shutters were scratched up so we had to schedule their fixer guy for a different day. On top of all this the white didn’t match our white even though we were told it wouldn’t be noticeable. It’s very noticeable! They also unknowingly emailed me a virus attachment that any free virus scanner will catch. Read Less
We got vinyl plank installed by Starwood. We decided to go with them after getting quotes from 2 other flooring companies because #1. they showed us a thicker product with thicker wear layer. This might be overkill for some but I intend on keeping these floors forever. #2. Ben hyped us on how awesome the installers are and how long they have been working for Starwood. This was accurate. Install team was efficient, fast and tidy. I thought they were taking excessive care of protecting the kitchen cabinets but they knew better than me, tile was flying. These guys are fast AND did a perfect job I could not fault being a month since install. #3. Their 5-star service was self-evident when we were still undecided about picking a color, particularly concerned about the difference in light to dark variation from one plank to the next when looking at the manufacturer’s photos. I think it’s called “movement”. The next day they delivered a whole box of the vinyl product color we were deciding on to see what we would be getting. We loved the color and not much “movement” but also appreciated the initiative & will to get a whole box to us which just made the decision to use Starwood so much easier. We were comfortable in our product & color choice by trying large sections of it in different parts of the house.
Highly recommend. They can prove their service. Read Less