We are so pleased with our all-wood shutters. The quality, workmanship and look of the shutters are the best we have seen. The staff is very professional and knowledgeable about the product and easy to get in touch with. The free upgrade to wood was a great money-savings promotion. The installer was courteous and very efficient and in less than 3 hours the whole house was complete. We highly recommend Starwood Distributors for their Excellent Product and Superb Customer Service!